Privacy Policy

Welcome to MediMapster. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform. By accessing or using MediMapster, you agree to the terms outlined in this policy.

We may collect the following types of information when you use MediMapster:

• Personal Information: Name, email address, phone number, blood group, and location.
• Medical Information: Details related to your eligibility to donate blood (e.g., recent health conditions, donation history).
• Usage Data: Information about how you interact with the platform — IP address, browser type, and pages visited.

We use the information we collect for the following purposes:

• To connect blood donors with recipients in need.
• To improve the functionality and user experience of our platform.
• To communicate with you about your account, donations, or platform updates.
• To comply with legal obligations and protect the rights and safety of our users.

We do not sell or rent your personal information to third parties. However, we may share your information in these limited circumstances:

• With Recipients/Donors: Your blood group and city may be shared with other users to facilitate connections.
• With Service Providers: Third-party services that help us operate the platform (hosting, analytics, email delivery).
• For Legal Reasons: If required by law or to protect the rights and safety of our users.

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure — including encrypted database storage, hashed passwords, and HTTPS-only transport. No internet transmission is 100% secure, but we follow industry best practices.

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct your information at any time from your profile.
• Deletion: Request the deletion of your account and personal data.
• Portability: Request an export of your data in a machine-readable format.

To exercise these rights, please contact us from your registered email address.

We use a small number of essential cookies to keep you logged in and protect against CSRF attacks. We do not use third-party advertising or tracking cookies. You can disable cookies in your browser settings, but this may affect login and form-submission features.

Our platform may contain links to third-party websites or services (e.g., government blood-bank directories like eRaktKosh, Indian Red Cross). We are not responsible for the privacy practices or content of these third parties. Please review their policies before sharing any personal information with them.

MediMapster is not intended for use by individuals under the age of 18 years. We do not knowingly collect personal information from children. If we become aware of such data, we will take steps to delete it promptly.

We may update this Privacy Policy from time to time. Material changes will be highlighted on this page with a new "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the revised policy.

If you have any questions or concerns about this Privacy Policy, please contact us. We aim to respond within 24 hours on business days.